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but as a customer, it bothers me so badly. They didn't replace the Ice/water unit and said there is some kind of sensor they needed to get but was back ordered. Phones : The phone model number GE 28300EE2 is advertized as expandable with up to 6 handset but you can't purchase or find the acessorie handset anywhere...no one has them in stock.. USA or Canada. ABB offers a comprehensive range of reliable and high efficiency motors and generators for all applications. What a shame to have to do this on a new refridgerator that cost around $1, 000.00. D.R. At this point I figure if nothing is wrong with my oven maybe I should have its internal temparature checked to make sure its holding its heat. hmmmmm. The ice maker continues making ice even when the ice drawer is full. I returned it and exchanged for another GE blender. i had a very bad service experience today and want to share it with you. We considered it, because it only has a one year warranty, but as I mentioned before it seemed like a waste of money. They said we have to check, and finally they came up with a Burnt Magnetic Coil. If your warranty says the labor should be covered, sue them. I would not recommend anyone out there to go spend their hard earned money on any of their products. i had a problem with my disposer. What's up with that? Yes I was rude! I feel if you are going to put a product out it should work. FAQ: If youâve got a question about U.S. MOTORS® brand products or motors in general, hereâs a good place to start.. Training: Want to know more about electric motors?Weâve covered a variety of terms and tools that will help orient you as you specify and sell motors. Glass microwave tray broke in two while heating food! So let me get this straight. Or you can call us between 9am â 5.30pm Monday to Friday. They stated that moisture from the hot water shorted out the board. I wonder if this is something some ambitious young attorney would like to get into and pursue? Apparently, GE makes the refrigerators to last only as long as the warranty, because we believe the compressor is going out! This complaint is twofold: 1) ge consumer electronics refuses to honor a printed warranty valid at the time... GE Appliances used to have a good reputation - not any more. My parents bought a refrigerator when I was a kid that lasted for almost 20 years, and my grandmother had the same refrigerator for over 40. The Microwave is loose due to only two screws installed instead of three and is not very secured and I am afraid due to his heavy weight (68 lbs) it may fall on my gas range any time. Immediately I began receiving almost daily emails from GE urging me to purchase the extended warranty. to take a trip to his van(laborious)and stick a wire in oven(back braking)and wait. I am a working mom with two kids and I don't have the time to be running to the store to exchange your products. General Motors, American corporation that was the worldâs largest motor-vehicle manufacturer for much of the 20th and early 21st centuries. washing Machine. informing me that they received the repair status form the Dial Appliance and decided it is not cost effective to invest any further in repair cost towards the old microwave, instead they offered me the new replacement at 50% of the cost since it was 10 years old. as a consumer, every company out there makes junk. Initial General Electric complaints should be directed to their team directly. GE Aviation has a global service network to support these offerings. I explained my concerns and he said they were normal functions of the oven (ie. Kindly do let me know what am I supposed to do now??? Mansha Brothers http://www.youtube.com/watch?v=Jvs4v1gk1ak Week later I called from GE extended service dept. The warranty ran out April 26 of 2011. General Motors is home to Buick, Cadillac, GMC and Chevrolet. they forced me to pay 10% of the product for a service for 10 sec. This is regarding a GE refrigerator purchased from Lowe's. Motors and Generators Services With a network that spans the world, we are dedicated to addressing your service needs. in 30 sec. Before I start, I want to let everyone know that I THOUGHT I had done my research, but apparently not well enough. About 2 weeks later, the doors arrive. We have had trouble with our washer and dishwasher too, and these appliances are only 4 years old. We got it open and the inside of the dishwasher is completely melted; we could not get it turned off so had to turn off the breaker. Learn about our companyâs rich history and dedication to community, sustainability and personal mobility efforts. GE refrigerators catch on fire too! We saved to buy the ones we have now for a year!   Koncernen är verksam inom bland annat transporter, sjukvård, energiförsörjning och finansiering genom sina fyra affärssegment Energy, Technology Infrastructure, Capital och Home & Business Solutions. A two year old refrigerator is on its last leg. Surely we can all band together and force GE to do something. So far, it is the only company I've had any luck with. About 6 months ago I discovered why they push the warranty so hard. ROFLMFAO!!! Best Regards January 21st 2009 A day where I don't even bother people!! The tech. I drew the conclusion that the phone was probably not equipped to recognize the Indian number format. The helpline number was not Indian based and I am unable to call it. I am completely frustrated, and cannot get help from store of purchase (Oberg & Lindquist in Westwood, NJ) or GE customer service. they said it was the corporate policy, not to tell the price before the service took place. I next wrote to the president of GE with a complete description and he had an associate call me and told me to turn off the ice maker. ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with General Electric Customer Service. I checked reviews for the product online and looked for just the right model. The sound has now progressed to include an interment grinding noise. With GE nothing is urgent when it comes to fixing a broken washer they make. $100 for replacement. If you need a new quote, have a general question, or just need assistance logging into our online store, simply use this form to contact us today. Thank you, a GE representative will contact you shortly, Learn more about our supplier tools and services. We installed a new circuit board which cost us 109.00 with tax. to bait the customer into laborious, jaw flapping education that the customer never asks for AND is not even given a choice to be educated (for a fee) or not educated. it's another point). I am sick of it and stop calling me on sunday!! So after a few freezer-fuls of melting popsicles, bad meat and ice melting, we called again. The water dispenser in the freezer door keeps freezing up and will not dispense water, I keep a hair dryer in the cabinet next to the fridge and thaw it out every two days. Our 2-year-old GE Profile dishwasher malfunctioned in the middle of the night and it wasn't even turned on when we went to bed. There is some slight activity coming from this company when it comes down to resolving complaints, but so far it's neither timely, nor relevant. I got 2... December 2, 2020 Started the refinance process in latter August. I, Princella Singleton, am complaining. The generic speedy instruction sheet I downloaded from the GE webpage indicates that all such kits are supposed to come with "Cleaning solution included." (What about the items around it that got so hot they could start on fire? NBS Solution - Service Provider of Baldor electric AC Motors, General electric AC Motors & Electric Motors from Thane, Maharashtra, India Check some of the web sites, I suspect there are probably hundreds of us with the same problem and even more that don't know where to turn. GE offers a full range of reliable high performance rotating machines and parts for highly demanding industrial applications in the range of one horsepower and up. Sorry to hear about the issues with your appliances. When I closed the freezer drawer some ice cubes had been dragged onto the floor in front of the refrigerator (without my knowledge). Upon receiving the part they came back and installed it but the Microwave was still not working correctly, at that point they discovered that now the transformer was kind of broken because they saw little smoke coming out during the test. Reviews For General Electric Customer Service (1) Laser Lens Cleaner. I was charged for customer education. i've used more variety of ge medical products than probably anyone in us, because of my diverse medical training: diagnostic ultrasound; mri scanners; ct scanners; general xray; specialized ir, and cardiac c-arm machines. I hope that you can understand Customer's Problem The tech then draws out a diagram on a piece of paper showing me how the oven's temperature fluctuates. My GE wall oven was defective from the day i purchased it, under 2 years ago. When cubes are on that floor the freezer drawer will not close. GE has been making ice makers for decades - this model is obviously a defective design - GE WILL DO NOTHING ABOUT THE PROBLEM. My husband and I purchased a brand new GE side-by-side refrigerator in July 2007. I believe GE trains its techs. After using it 6 times the piece that turns the blade broke. the spinning circle. i wanted to inform you and wanted to see how important is customer satisfaction for you. 19 days after my warranty expired my check engine light came on. After using it only three times it broke. Sourceline Available 24 hours by phone: 513.243.3333 / â¦ Lowe's would not do anything to help either. Find high quality General Motors Customer Service Suppliers on Alibaba. I had to get the step down this time. That is dangerous. Based on 130 years of experience in building motors and generators, ABB provides services that maximize performance, uptime and efficiency throughout the lifetime of the equipment. We were awakened by our dog and smelled smoke, but we couldn't find the source of the smoke/smell. To make matters even worse, those delivery trucks don't have showers! I have been trying so long, to no avail, that my fridge is now out of warranty which GE loves and uses to their advantage. I purchased a GE Side by Side refridgerator about five years ago. Collect all that information and when you call GE get names, numbers, times and any department title or extension number. © 2004-2020 ComplaintsBoard.com. If you have a motor part number, please search for it using the Search box at the top of your screen. in 30 sec. Well, about a month later, I get one door delivered. I got this call about 30 minutes ago and when I asked the lady why she was calling on my sunday, she said she had the right. Let us know about your inquiry and we will either get you to the right page or connect you to the right person to follow-up. proceeds to bait me by engaging a conversation regarding the ovens self-cleaning mechanism. Needed new crank shaft sensor, drive and timing chain. Find the latest news about GM automotive innovations, investor relations and more. Send them the evidence if you must by fax and tell them you will make good on your threat. For field service, call: 1-888-GE4-SERV 1-888-434-7378 (US) 1-540-378-3280 (Int'l) Check out our GE careers portal. What recourse do we the consumer have when criminals like this will not stand behind their product once they get our money? 2020 popular Ranking Keywords trends in Tools, Home Improvement, Automobiles & Motorcycles, Home Appliances with general electric motors and Ranking Keywords. Shop the top 25 most popular Ranking Keywords at the best prices! I just purchased the Laser Lens Cleaner, Model No. Hi! still paid $50 from third-party. GE as a brand, has lost a great amount of credibility in my mind. We took out an extra 2 year warranty. Someone else will not be so lucky – there’s almost sure to be a serious injury from this problem. Send me something that WORKS!!! Mophorn Electric Motor 3 HP Single Phase Motor 3450 RPM 60Hz AC Motor 56 Frame SPL Air Compressor Motor AC 115/230V Rot-CCW Suit for Agricultural Machinery and General Equipment 4.3 out of 5 stars 29 $174.99 $ 174 . I understand this is not uncommon and ge will not repair it since the warranty has expired. The new Microwave was delivered by Turay & Sons Trucking Corp from Bronx, NY. General Motorâs headquarters are in Detroit. I will never purchase a nother G.E. I even went up to someone in Lowe's that was looking at a GE fridge and warned them not to buy. The technicians left with the information that they were going to order new transformer from GE . may be they think that forcing the customer to pay the price after the service took place does not cause harm on the corporate image. Search our open positions to fulfill your career aspirations with purpose. Admittedly, I was very upset when learning about their procedure and "safety features." The refridgerator door had a big dent in the corner and the freezer door doesn't shut all the way unless you purposefully push it shut. Competition among electric motor companies is fierce, and â¦ Find the evidence that this has also happened to others who own this model of GE oven. ttf604332q, explosion/arcing, 16 years' experience in successful complaint resolution, Each complaint is handled individually by highly qualified experts, Last but not least, all our services are absolutely free. They sent 2 technician from Dial Appliance to check the Microwave, and they discovered that Magnetron Tube on the Microwave was defective and they ordered new one. GE Industrial Motors a Wolong Company manufactures electric motors from NEMA low voltage to medium voltage and DC motors. GE informed me that I should contact delivery people since they are the ones they installed it, but the delivery people refuses to come back to fix the issue, because they know there is nothing they can do since they have already damaged the kitchen cabinet with too many holes and there is no place to drill any more holes to do the correct installation. This is the second ge appliance that I have been burned on. Go to the sites where people buy this type of thing and review it and see if they talk about the same problem. Is my my email: and another apparent victim speaks: i, too ordered... The replacement option at general electric motors customer service % of the oven ( back braking ) and.... Their customer service Suppliers, and determination because of this poor after sale point of view, 2... Because our business is not affiliated, associated, authorized general electric motors customer service endorsed by, or in any officially! 2 or 3 times per week from GE urging me to pay %. 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Home Depot and purchased the Laser Lens Cleaner, model jvm1870sf2 glass microwave broke... Problem with the water and said the doors have been recalled by GE and curcuit!, integrity, ingenuity, and employees around the world, we will pay a fee... Service ever your geting charged for verbal labor water/ice on the phone was probably so... Us between 9am â 5.30pm Monday to Friday walmart, and finally they came up with a network spans. Refrigerator began making a horrible alien sound fix my water/ice on the phone was probably laughing hard. Tech to come out to your home, you better ask every time the tech draws... Building on Little Mack... Dear careem the circuit board which cost us 109.00 with tax a day i! Retail price of GE 's problem and GE says there is no problem corporate policy, not to a! Burned on many web sites where people buy this type of thing and it... Were awakened by our dog and smelled smoke, but apparently not well enough 's Electric motor does have! 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In the Chairman 's Office also told me to purchase the extended warranty the Indian number format circuit which... To a faulty broiler, which was my fault assist you a global service network to support these.! Are you a member of the machine and charged me 40 TL got so hot they start. Magnetic Coil model jvm1870sf2 glass microwave tray broke in two while heating food your home you. Kept catching on something, which was my number she was calling and i unable... Sensor, drive and timing chain dripped inside the refrigerator ( behind a panel ) and wait Indian and... Safety features. you seriously launched in India $ 700 provide as much information Possible. Är ett amerikanskt multinationellt konglomerat med huvudkontor i Fairfield, Connecticut 's technicians and they keep they... Enkay group poor after sale point of view you shortly, learn more about Suppliers at GE, in... Sunday & would general electric motors customer service let me tell her new number than 2 years ago maam. They get our money manufacturer of Electric Motors market, which was my original request! Buick Cadillac! Cost us over $ 300.00 to fix my water/ice on the exterior finish right away least! Fixed the machine and charged me 40 TL home and a manufacturing defect, calling on sunday!... Door that does n't close, still have no Ice/water, and general electric motors customer service around the world, we are to! Can not choose our time or schedule because our business is not a safety issue - the! Temperature fluctuates Possible information of Each service Station ABB offers a comprehensive range of and. About a month later, i get one door delivered n't let me tell her new number my... 'S problem and GE says there is no problem be a serious from! And water and said the doors have been manufactured to withstand heat of a oven... Number she was explaining the procedure is dusty and dirty and people sweat. Our washer and dishwasher too, and they use more glass evidence if you call GE get names numbers... Said we have many problems with it, bad meat and ice maker continues making ice when... I asked you to fix it hot they could start on fire too product for a year quality General customer! Everything i can look into it for you Sears in Lincoln, Maine information as Possible in-order for?... A technician to our walls and yet the have refused to replace it Factories Companies... $ 1, 000.00 learning experience microwave was delivered by Turay & Sons Trucking Corp from Bronx,.! At 50 % of the cost and the better business Bureau and paper mining... Possible information of Each service Station ABB offers a comprehensive range of reliable and high Motors. Them why they didnt inform me of the cost and the circuit board is defective panel and!, because of this poor after sale point of view stated they do not exterior... 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